I am a social scientist working at the intersection of science, technology & medicine studies, decision research, and organizational analysis. My academic projects investigate how credible, trustworthy, and actionable information gets produced, with an eye toward tracing the transformation of systems of expertise and the emergence of new forms of sensemaking. Following this line of research has brought me to remarkably complex and dynamic decision domains over the years, including government weather forecasting and in-hospital cardiology care.
Over the past decade, my interests have progressively shifted to applied research: developing real-world products and interactions that deliver credible, trustworthy, and actionable information to consumers and the public at large. At the core of what I do is still rigorous user-centered research and innovative data analytics. But my focus now is on directly helping people make positive changes in their lives.
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